Returns & Exchanges
At Tobacco Lifestyle, we want you to be completely satisfied with your premium apparel, which is why we offer a 30-day return window for items in their original, unworn condition. If your purchase doesn't fit your aesthetic or size requirements, our streamlined process ensures a hassle-free exchange or refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unwashed and unworn items back into their original packaging, ensuring all hangtags and labels remain securely attached.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your receipt; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.